PLACING AN ORDER
Is there a minimum order requirement?
We require a minimum order of $1,000 and 4 cards. For orders less than that, please purchase through our standard consumer site [insert 1P link, if applicable].
Do you offer volume discounts?
Your bulk order may be eligible for a discount. Register for an account here [insert branded TD landing page], or reach out to us via the inquiry form [insert branded TD landing page].
What denominations are available?
Gymshark gift cards can be activated for any whole dollar amount from $25 to $1,000.
Do you offer both physical and digital gift cards in bulk?
Yes, Gymshark bulk gift cards are available as both physical and digital gift cards.
What payment methods can I use?
We accept ACH, Wire, Visa, MasterCard, and American Express. Credit card payments are subject to a convenience fee.
How will the gift cards be delivered?
Physical gift cards can be delivered directly to each recipient (“direct delivery”) or in bulk to one address. Shipping prices vary by delivery type. Digital gift cards can be delivered directly to each recipient's inbox or downloaded in bulk as a file of gift card links.
When will I receive my gift cards?
Once payment has been received and processed, receipt of your physical gift card order will depend on the shipping method chosen. We offer both standard and expedited shipping options. Please note, it takes 1-2 business days to process physical orders before they're shipped.
In most cases, digital gift card orders are sent to recipients or available for download within 4-6 hours of purchase.
We cannot guarantee delivery times. If you have a question about the timing of your order, please email service@tot.us.
Do I need to do anything when the gift cards arrive?
No, gift cards arrive pre-activated.
Can I edit my bulk gift card order after it has been placed?
Because we process orders quickly, it may be difficult to change an order once it has been placed. Please email service@tot.us and we'll do our best to accommodate your request.
